Simple process
Up and running
in days, not weeks.
Three steps. One form. A real human calls you back. We handle everything — you just pick your plan and show up for the install.
Check your address
Enter your Hawaii address and choose a plan. That's it. We instantly verify whether 100% fiber is available at your home. The whole thing takes 2–5 minutes — no credit card, no sensitive info, no commitment of any kind.
- 2–5 minutes to complete
- No credit card required
- No sensitive info needed
- No hard credit pull
- Zero commitment to check
We personally reach out
Our team contacts you to confirm your fiber eligibility, walk you through the plan details, lock in your promotional pricing, and schedule your professional installation appointment.
- Real human follow-up (not a bot)
- Lock in limited-time pricing
- We coordinate everything
Get connected
A certified Hawaiian Telcom technician installs your fiber connection — usually within a few days of signup. Professional installation is 100% free. No hidden fees, ever.
- Free professional installation
- Typically 2–4 hours
- Free activation
No commitment. Takes under 2 minutes.
Everything included. Nothing hidden.
Every Fioptics plan comes with this — no upsells, no surprises.
Free Professional Installation
A certified HawTel technician installs everything. $0 install fee.
No Credit Check
No hard credit pull. No credit card required to get started.
Unlimited Data
No data caps, ever. Stream, game, and work without throttling.
Symmetrical Speeds
Upload as fast as you download — on every plan.
Free Bonus Gifts
Free eero router + free months + $25 bonus cash on qualifying plans.
Price Lock Available
Lock in today's promotional rate before it changes.
Real Human Support
We personally reach out and coordinate everything for you.
Free Activation
No activation fees on any plan.
Common questions
About the process — not marketing fluff.
How long does the whole process take?
From address check to being fully connected is typically 3–7 days. We reach out within 1 business day of your submission, and installations are usually scheduled within a few days from there.
Is there really no credit check?
Correct — no credit check and no credit card required to check availability or get started. We make it as easy as possible.
What if fiber isn't available at my address?
We'll let you know. Hawaiian Telcom Fioptics covers over 485,000 Hawaii addresses and is expanding. If you're not covered yet, we can add you to a waitlist for when service reaches your area.
Do I need to be home for the installation?
Yes — a certified Hawaiian Telcom technician will need access to your home for the installation. We work with you to find a convenient time window, and the install usually takes 2–4 hours.
What happens after I submit my address?
Our team receives your info immediately and reaches out personally — usually within 1 business day — to confirm availability, discuss your plan options, and schedule your install.
Ready to get started?
Check your address now. No commitment, no credit check. We'll take it from there.
GoodFiber is an authorized reseller of Hawaiian Telcom Fioptics.